Making a Purchase

To purchase a product on the Site, you must be 18 years of age or older, be lawfully able to enter into and create an enforceable contract in jurisdiction in which you are using the Site, and have a shipping address within the United States. It is your responsibility to know whether you are legally able to purchase our products.

As the consumer, it is also your responsibility to know your local, state, and federal laws before purchasing a product. All products on the Site are intended for legal use. As indicated above in these Terms and Conditions, prior to purchasing any products and/or using any services on our Site, you agree to confirm legality of the products in the state where you request to receive a shipment.

When making a purchase on the Site, you are required to provide information about yourself that is true, accurate, current and complete, including your name, mailing address, e-mail address, and additional information as indicated. Additionally, you must provide payment details that you admit are both legitimate and accurate and confirm that you are the person indicated in the “Billing” information provided.

All orders are subject to availability and any products in “Your Cart” are not reserved until your order processes. Once your order has processed, we are unable to make any changes or cancel it.

All purchases must be for personal use only. Re-selling or using our products for commercial purposes/benefit is strictly prohibited. We reserve the right to cancel or change orders of multiple quantities of a product from being shipped to any one customer or postal address.

Payments

Purchasing a product on the Site requires a valid credit/debit card by a bank acceptable to the NextEvo Naturals and/or our third party payment processor to process a charge(s) on your credit/debit card in the amount of the total purchase price for the product(s) (plus any applicable taxes or other fees) that you purchase.

All prices, fees and any applicable taxes and other charges are payable in U.S. dollars. When you make a purchase, you must provide traditional billing information such as your name, billing address, and credit card information. You may also need to provide additional information to verify your identity before completing your transaction. If you are completing the purchase using a third party payment processor, that processor’s terms and conditions apply to your payment transaction.

We are careful to keep the technicalities of your purchase and payment method protected (as far as it is within our control to do so). However, in the absence of negligence on our part, we shall not be held liable for any loss you may suffer if a third-party procedures unauthorized access to any data and/or personal information that you provide when accessing our Site and/or purchasing a product on the Site.

Promotions & Gift Cards

We reserve the right to refuse, suspend, or revoke promotional offers at any time.

Both digital and also physical gift cards are only redeemable if they are purchased through our Site, NextEvo.com, or an authorized retail location. We are not responsible for gift cards purchased through an unauthorized reseller. We reserve the right to refuse and/or cancel gift card and/or orders suspected of fraud or for other violations of our policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few business days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Customs, Duties and Taxes

NextEvo Naturals not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

NextEvo Naturals shall not be liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim before contacting our customer experience team.

International Shipping Policy

We currently do not ship outside the U.S